I highly recommend Rob's work. He has conducted outstanding workshops for our colleagues, specifically centred around enhancing customer experience and promoting our courses. Rob has successfully established strong and positive relationships with our academic colleagues. His professionalism and ability to effectively engage his audience are commendable. One of the key strengths of Rob's approach is his ability to view things from a student's perspective, encouraging participants to think critically about the most effective ways to showcase our courses.
It was clear that an enormous amount of effort had gone into the preparation of the sessions. What stood out most were the actionable insights gleaned from the discussions. Each session offered practical takeaways that attendees could implement in their own presentations.
In short, these sessions provided tremendous value for money. They equipped participants with both knowledge and confidence to deliver excellent open day and applicant day presentations.
Claire Petley at UEA
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